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Bayside Realty Partners
Bayside Realty Partners provides a wide variety of focused and high value-added services to owners and users of commercial real estate, including: property management, renewal and new leasing, property and partnership reporting, construction management, acquisition and due diligence coordination, development, dispositions and tenant representation.
Challenges
- No centralized system to manage properties spread out between Northern California and Gresham Oregon
- High inbound phone requests from tenants
- Inefficiencies caused by juggling faxes, emails and phone calls
Solution
- Login portals for all their nearly 1,000 tenants
- eWork Request to all of their vendors
- Sophisticated messaging
- At-a-glance desktop that provided visibility into entire company’s work load
Results
- Savings of over 60 minutes per work order
- Improved communication with staff, tenants and vendors
- Decrease inbound phone requests by 50%
- Increased portfolio growth by 45%