Customer Success

Easyworkorder & Bayside Realty Partners

Bayside Realty Partners provides a wide variety of focused and high value-added services to owners and users of commercial real estate, including: property management, renewal and new leasing, property and partnership reporting, construction management, acquisition and due diligence coordination, development, dispositions and tenant representation.
Bayside increases portfolio growth by 45% using Easyworkorder.

Overview

Challenges

  • No centralized system to manage properties spread out between Northern California and Gresham Oregon
  • High inbound phone requests from tenants
  • Inefficiencies caused by juggling faxes, emails and phone calls

Solution

  • Login portals for all their nearly 1,000 tenants
  • eWork Request to all of their vendors
  • Sophisticated messaging
  • At-a-glance desktop that provided visibility into entire company’s work load

Result

  • Savings of over 60 minutes per work order
  • Improved communication with staff, tenants and vendors
  • Decrease inbound phone requests by 50%
  • Increased portfolio growth by 45%